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Cancellation Policy

If you are obliged to cancel your stay with us we respectfully advise guests that they will be charged as follows:

  • Day of arrival or later – 100%
  • 1 to 7 days prior to arrival – 80%
  • 8 to 14 days prior to arrival – 65%
  • 15 days or more – 55%

Please be aware that the Isles of Scilly are very susceptible to frequent and sudden changes of weather which can include sea mists, dense fog and very high winds. On occasion, these can cause disruption to your travel between the mainland and the Islands and vice versa.

We strongly advise guests to take out holiday insurance at the time of booking to provide adequate cover for the above.

In the event of a cancellation every effort will be made to re-let the property so that you are able to recoup (some of) your costs. However, this does not apply to flights or other travel costs incurred which will be subject to the terms and conditions of the provider.